See I already have the extension installed for steps on how to uninstall the extension from your local profile. If you already installed the extension in your local profile, you must uninstall it. If you install the AXIOM Cloud Authenticator browser extension in your personal Chrome profile, AXIOM will not be able to connect with the instance and you will not be able to open new windows in your session. The extension must be added to the Chrome profile that is created by the Google Chrome authentication workflow. Warning: Only download the extension in a Chrome profile window launched by selecting the Google Chrome authentication method in AXIOM Process.
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